Human psychology with perception, acts totally different when we are in an 1-on-1 setting and when we are in a group setting.
This perception doesn’t see any difference between a live face-to-face situation or in a software-based chat conversation like the Microsoft Teams, WhatsApp, Slack.
Observe this the next time you have someone state something in a group chat conversation and practice the 5-second check before typing in a response.
If you choose to respond to that public conversation, do you think it’d be a better idea if you instead replied to the person privately, or do you think it’d be okay to respond within that group itself? Does it make the other person look stupid, silly, or does it make them look good – in the group?
Often people take note when you’ve chosen to respond to them in private instead of in the public forum for everyone to see.
That’s the hidden gem in any chatting platform – you can always respond to anyone 1-1 instantly.
This works especially well in two situations:
- when you want to show that you care for the original poster seriously (so the other group members don’t take you for a sucker), or
- you want to avoid a possible perception of ‘showing off’ when providing a solution to a question posted publicly (so the person you’re responding to doesn’t look dumb).
In a simple switch, the other person notices your ingenuity that evidently shows up and they’d respect you for saving their face (if it’s the latter case above). Again, this may not work in all situations but you are the best judge, and that’s when this 5-Second Check will act as your barometer.
Cheers and good luck!
Happy thinking! Don't forget to connect with me on Twitter.
- Your Body is a Team - June 3, 2021
- Imagine You Have The M.A.P - June 3, 2021
- Perception Matters - December 25, 2020
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